Praiselink Return Policy

Returns Policy

We want you to be happy with everything you buy at Praiselink. However, there may be occasions when you may want to return items. We cater for such occasions. Read our returns policy below carefully.

For Books:

If you are not genuinely satisfied or unhappy with your purchase for any reason whatsoever, you can return it to us in its original condition, within 28 days, and we will issue a full refund for the price you paid for the item.

For all other items:

We will accept any item returned only if they are unopened and in their original condition. If you return goods, as detailed, within 28 days, we will issue a full refund for the price you paid for the item.

Defective items:

Defective items can always be returned. However, we will only accept returns of items that have been opened if they are defective

Delivery charges, giftwrapping and other services:

If you are returning an item because of an error on our part or because it is defective, we will only be happy to refund the delivery charges incurred in sending the item to you and also your costs in returning it to us. Other than this, you will be responsible for those charges and the costs of any other services provided to you in connection with your purchase.

To return an item:

To return an item, please enclose a brief explanation stating the reason for the return. Ensure the returned package is securely wrapped and send the package to the address below. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any), with all accessories. Then send the package to the address below marked "RETURNS":

PRAISELINK
"Returns"
P.O.Box 169
Grays, Essex
RM16 6AJ
United Kingdom.
For your protection we recommend that you use a recorded-delivery service.
This returns policy does not affect your statutory rights.
Notified terms and conditions apply.